Steer clear of a capricious supervisor! Their erratic actions diminish the influence of job embeddedness on employees' inclination to leave the organization

Anjali Dimri; Pankaj Kumar

Authors

Anjali Dimri
Anjalidimri06@gmail.com
Research Scholar, Department of Management Studies, DIT University, Dehradun (India)
Pankaj Kumar Assistant Professor, Department of Management Studies, DIT University, Dehradun (India)

Keywords:

Job embeddedness, affective commitment, supervisor's behavior, turnover intention, turnover, retention

Abstract

This study examines the relationships between job embeddedness, affective commitment, and turnover intention among hotel employees in Uttarakhand, India, with a focus on the effect of supervisors' fluctuating behavior (SFB). Using a multi-phase data collection approach involving 163 employees and their supervisors across 10 hotels, the research employs structural equation modeling to analyze the proposed moderated mediation model. The results suggest that job embeddedness has a direct and indirect influence on turnover intention through affective commitment. The results of the study show that consistent and supportive supervisory behavior strengthens the progressive effect of job embeddedness (JE) on affective commitment (AC), thus reducing turnover intentions. These findings offer useful insights to hotel management and HR professionals about fostering job embeddedness, strengthening affective commitment, and ensuring stable supervisory practices as being highly influential for improving employee retention and organizational effectiveness in the hospitality industry. This research contributes to the understanding of employee retention dynamics in the hotel sector and offers practical implications to reduce turnover in this high-attrition environment.

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Steer clear of a capricious supervisor! Their erratic actions diminish the influence of job embeddedness on employees' inclination to leave the organization

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