An analysis of consumer satisfaction towards online food-ordering apps

Authors

  • S. Gnana Sugirtham Assistant professor Department of B. Com (B&I), PSG College of arts & science, India
  • V. Sindhu Assistant professor Department of B. Com (PA), Sri Krishna Adithya College of arts & science, India

Keywords:

counterpart, customer satisfaction, food ordering app, user-friendliness

Abstract

The rapid growth of online food delivery services has increased very traditionally in the replacement of offline restaurants. This study revealed about youngsters are coming up with innovative concepts to counterpart untouched concerned area of consumers, which is being an important reason for the success of a business nowadays. The objective of the study which shows customer satisfaction & being an awareness of ordering food through various apps. This research paper has many aspects of online food sites. Different services are given by application that makes consumers happy & satisfied. The research concluded that customer who lives in the rural area is also satisfied by using the online food ordering website is bright, facilities, comfort, user-friendliness are the key feature of online website success.

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Published

2021-09-05

How to Cite

Sugirtham, S. G., & Sindhu, . V. (2021). An analysis of consumer satisfaction towards online food-ordering apps. International Journal of Economic Perspectives, 15(1), 146–153. Retrieved from https://ijeponline.org/index.php/journal/article/view/35

Issue

Vol. 15 No. 1 (2021)

Section

Peer Review Articles
Copyright & Licensing

Copyright (c) 2021 S. Gnana Sugirtham, V. Sindhu

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