Kaur, J., R. Anbumathi, V. Bhat, S. Chhabra, R. Tandulwadkar, S. Srivastava, and S. Aggarwal. “A Meta-Analytical Study of the Antecedents of Customer Engagement”. International Journal of Economic Perspectives, vol. 19, no. 6, June 2025, pp. 173-95, http://ijeponline.org/index.php/journal/article/view/1088.