The impact of financial digital technology on achieving the advantage of financial inclusion in financial institutions in Algeria: A case study of banks and insurance companies
Keywords:
digital transformation, financial institutions, insurance companiesAbstract
One of the most prominent achievements of digital transformation and one of its most important goals is to reach the maximum geographical area and to the largest possible category of customers, the main goal of financial institutions is their market shares and raising the value of their turnover, which is called the advantage of financial inclusion, financial institutions in Algeria strive to reach this by working to encourage education and digital openness as well as achieving customer satisfaction in providing their services by facilitating access to them through the mobilization of workers and employees on These techniques. Therefore, the success of achieving the advantage of financial inclusion has become dependent on the degree of digital awareness and legislative and regulatory challenges, and also because the Algerian banking system is one of its challenges to get out of the control of public regulation in the process of independence of the device in the first place by creating an appropriate legislative environment and opening the field of internal and external financial investment to benefit from international experiences.
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