Contribution of digitization in improving the quality of educational service, case study of “Faculty of Economics, Commercial & Management Sciences, University of Blida 2, Algeria”

Authors

  • Noreddine Bouzoualegh Ali Lounici University, Blida2, Algeria
  • Radouane Bouzoualegh University of Skikda, Algeria
  • Menacer Abdesslam Ali Lounici University, Blida2, Algeria

Keywords:

digitization, educational service in higher education sector, quality of higher education

Abstract

This study aimed to determine the extent to which digitization contributes to improving the quality of educational service in the higher education sector. The questionnaire was used as the main tool for this research. The sample included 250 students. The responses of the sample individuals were analyzed to see the impact relationship between the use of digitization and the improvement of the quality of educational service in its dimensions (tangible, reliable, responsive and empathetic). The most important findings are: there is a correlation and impact between the use of digitization and the quality of the educational service at the university in question.

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Published

2024-11-26

How to Cite

Bouzoualegh, N., Bouzoualegh, R., & Abdesslam, M. (2024). Contribution of digitization in improving the quality of educational service, case study of “Faculty of Economics, Commercial & Management Sciences, University of Blida 2, Algeria”. International Journal of Economic Perspectives, 18(11), 2645–2662. Retrieved from http://ijeponline.org/index.php/journal/article/view/745

Issue

Vol. 18 No. 11 (2024)

Section

Peer Review Articles
Copyright & Licensing

Copyright (c) 2024 Noreddine Bouzoualegh, Radouane Bouzoualegh, Menacer Abdesslam

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