Analysis of cybersecurity factors for digital banking services in Algeria: Field study for local development bank client sample (BDL) in Ghardaia
Keywords:
Cybersecurity, Digital Banking Services, Bank Customers, Factor Analysis, Proposed FormAbstract
The study aims to know and analyse the cybersecurity factors of digital banking services in Algeria for the Local Development Bank (BDL) customer sample in the state of Ghardaia. In order to achieve these objectives, the questionnaire was distributed to a single form of (214). The "SEM" Structure Equation Modeling method was used by testing the confirmatory working form and testing the validity, honesty and stability of the study form using the "SPSS 26" statistical programme for social science, supplemented by "Amos 26". The study came up with the proposal of a cybersecurity form for Algeria's digital banking services consisting of the following dimensions: (Privacy Respect, Data Confidentiality, Technology Used, Availability & Sustainability, Traceability). Hence the researcher of Algeria's banking system proposes to adopt the proposed form of its five components as necessary elements in the production process of digital banking services, in order to ensure their safety and enjoyment of all quality characteristics. In addition, the client prefers to deal with the bank that provides reliable and secure electronic services.
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