The impact of information technology on improving pension fund services

Constantine state pension fund case study

Authors

Keywords:

Information technology, services improvement, Retirement fund of the state of Constantine

Abstract

By embracing information technology, the financial organizations can improve their internal processes, accelerate customers transactions, and minimize human errors. In addition, technology offers advanced security solutions that protect sensitive data from cyber threats. This study aims at identifying information technology impact in improving pension fund services. We have designed a questionnaire and distributed it to a sample of the Pension Fund employees of the state of Constantine. The sample was estimated at 42 employees. Statistical analysis was based on using the statistical package of social science spss26. The study has found a statistically significant impact of human availability on improving the Retirement Fund's services, as well as a statistically significant impact of the presence of the necessary physical components in improving the quality of the Retirement Fund services. In addition to that, the presence of telecommunications stations and networks inside the Fund facilitates many of its operations and enhances its affiliates satisfaction.

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Published

2024-09-03

How to Cite

Mazouz, S. (2024). The impact of information technology on improving pension fund services: Constantine state pension fund case study. International Journal of Economic Perspectives, 18(5), 816–827. Retrieved from http://ijeponline.org/index.php/journal/article/view/599

Issue

Vol. 18 No. 5 (2024)

Section

Peer Review Articles
Copyright & Licensing

Copyright (c) 2024 Samia Mazouz

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