The impact of social media on purchase decisions in electronic marketing
A field study on a sample of consumers in the Wilaya of Algiers
Keywords:
social media sites, purchase decisions, electronic marketing, consumersAbstract
This study investigates how purchasing decisions in electronic marketing are influenced by social media sites, with a particular emphasis on age and gender disparities. Social media is now a vital tool for communication, information exchange, and product marketing, which has drastically transformed consumer behavior. The purpose of the study is to determine how these platforms impact the purchasing decisions of various demographic groups by analyzing data from 300 Algerian consumers. Considering potential moderating variables, the study employed electronic data collection methods and hierarchical linear regression using SPSS version 24 to thoroughly analyze the association between social media activity and purchasing decisions. The results highlight the influence of social media platforms on customer choices by showing a substantial link between the use of these platforms and purchase decisions. Age and gender differences in the influence show how important demographics are in influencing how customers interact with electronic marketing on social media. Algerian marketers and decision-makers may benefit from these insights, which provide direction on how to better target specific groups with marketing campaigns for increased consumer engagement. In addition, the study contributes to the growing subject of digital marketing by laying the groundwork for future scholarly investigations into how social media influences customer decision-making.
References
Abdullah, D. F., Othman, A., Ramakrishnan, S., Omain, S. Z., Salleh, N. Z., & Abidin, F. A. (2019). The Relationship between Intellectual Capital and Corporate Governance: Evidence from the Malaysian Public Listed Companies. Management Research Spectum 9(2), 13-17.
Al Amin, M., Nowsin, N., Hossain, I., & Bala, T. (2020). Impact of social media on consumer buying behaviour through online value proposition: A study on e-commerce business in Bangladesh. Academy of Strategic Management Journal, 19(5), 1-18.
Al Amin, M., Nowsin, N., Hossain, I., & Bala, T. (2020). Impact of social media on consumer buying behaviour through online value proposition: A study on e-commerce business in Bangladesh. Academy of Strategic Management Journal, 19(5,, 1-18.
Alahdal, H., Basingab, F., & Alotaibi, R. (2020). An analytical study on the awareness, attitude and practice during the COVID-19 pandemic in Riyadh, Saudi Arabia. Journal of infection and public health, 13(10), 1446-1452. doi:https://doi.org/10.1016/j.jiph.2020.06.015
Al-azzam, A. F., & Al-Mizeed, K. (2021). The effect of digital marketing on purchasing decisions: A case study in Jordan. The Journal of Asian Finance, Economics and Business, 8(5),, 455-463.
Bansal, H. S., & Voyer, P. A. (2000). Word-of-mouth processes within a services purchase decision context. Journal of service research, 3(2), 166-177.
Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 1173.
Briscoe, S. (2009). Social media at the strategic level. Associations Now: The Volunteer Leadership. 75.
Brosamler, G. A. ((1988, November)). In Mathematical Proceedings of the Cambridge Philosophical Society (Vol. 104, No. 3,), 561-574. doi:https://doi.org/10.1017/S0305004100065750
Budhwani, H., & Sun, R. (2020). Creating COVID-19 Stigma by Referencing the Novel Coronavirus as the “Chinese virus” on Twitter: Quantitative Analysis of Social Media Data. Journal of Medical Internet Research, 22(5), e19301. doi:doi:10.2196/19301
Bunn, M. D. (1993). Taxonomy of buying decision approaches. Journal of marketing, 57(1), 38-56.
Chan, N. L., & Guillet, B. D. (2011). Investigation of social media marketing: how does the hotel industry in Hong Kong perform in marketing on social media websites. Journal of Travel & Tourism Marketing, 28(4), 345-368.
Chaturvedi, D., & Gupta, D. (2014). Effect of social media on online shopping behaviour of apparels in Jaipur city-an Analytical Review. Sachin, Effect of Social Media on Online Shopping Behaviour of Apparels in Jaipur City-an Analytical Review. Journal of Business Management Commerce & Research.
Eid, R., & El-Gohary, H. (2013). The impact of E-marketing use on small business enterprises' marketing success. The Service Industries Journal, 33(1), 31-50.
Gaddis, G. M., & Gaddis, M. L. (1990). Introduction to biostatistics: Part 2, descriptive statistics. Annals of Emergency Medicine, 19(3), 309-315. doi:https://doi.org/10.1016/S0196-0644(05)82052-9
Galasso, V., Pons, V., Profeta, P., & Becher, M. B. (2020). Gender differences in COVID-19 attitudes and behavior: Panel evidence from eight countries. Proceedings of the National Academy of Sciences, 117(44),, 27285-27291. doi:https://doi.org/10.1073/pnas.2012520117
Glassy, E. F. (2010). The rise of the social pathologist: the importance of social media to pathology. Archives of pathology & laboratory medicine, 134(10), 1421-1423. doi:https://doi.org/10.1043/2010-0255-ED.1
Hooda, S., & Aggarwal, S. (2012). Consumer behaviour towards e-marketing: A study of Jaipur consumer 3(2 Part 2),. Journal of Arts, Science & Commerce, 107.
Iblasi, W. N., Bader, D. M., & Al-Qreini, S. A. (2016). The impact of social media as a marketing tool on purchasing decisions (Case study on SAMSUNG for electrical home appliances). International Journal of Managerial Studies and Research, 4(1), 14-28.
Jacobs, R., Boyd, L., Brennan, K., & Sinha, C. K. (2016). The importance of social media for patients and families affected by congenital anomalies: A Facebook cross-sectional analysis and user survey. Journal of pediatric surgery, 51(11), 1766-1771. doi:https://doi.org/10.1016/j.jpedsurg.2016.07.008
Jayaratne, T. E., & Stewart, A. J. (1991). Quantitative and qualitative methods in the social sciences. Beyond methodology: Feminist scholarship as lived research,, 85-106.
Kent, M. L., & Taylor, M. (2016). From Homo Economicus to Homo dialogicus: Rethinking social media use in CSR communication. Public relations review, 42(1), 60-67. doi:https://doi.org/10.1016/j.pubrev.2015.11.003
Kotler , P., Bowen, J. T., & Makens, J. C. (2006). Marketing for hospitality and tourism. Upper Saddle River, NJ: Pearson Prentice Hall.
Kotrlik, J. W., Bartlett, J. E., & Higgins, C. C. (2001). Organizational research: Determining appropriate sample size in survey research appropriate sample size in survey research. Information technology. learning, and performance journal, 19(1), 43.
Kumar, J., Konar, R., & Balasubramanian, K. (2020). The impact of Social Media on Consumers’ purchasing behaviour in Malaysian Restaurants. Journal of Spatial and Organizational Dynamics, 8(3),, 197-216.
Liu, R. X., Kuang, J., Gong, Q., & Hou, X. L. (2003). Principal component regression analysis with SPSS. Computer methods and programs in biomedicine, 71(2),, 141-147. doi:https://doi.org/10.1016/S0169-2607(02)00058-5
Nabity-Grover, T., Cheung, C. M., & Thatcher, J. B. (2020). Inside out and outside in: How the COVID-19 pandemic affects self-disclosure on social media. International Journal of Information Management, 55,, 102188. doi:https://doi.org/10.1016/j.ijinfomgt.2020.102188
Nielsen, R. K., & Schrøder, K. C. (2014). The relative importance of social media for accessing, finding, and engaging with news: An eight-country cross-media comparison. Digital journalism, 2(4), 472-489. doi:https://doi.org/10.1080/21670811.2013.872420
Oosterhoff, B. (2020). Psychological correlates of news monitoring, social distancing, disinfecting, and hoarding behaviors among US adolescents during the COVID-19 pandemic. doi:10.31234/osf.io/rpcy4
Priansa, D. J., & Suryawardani, B. (2020). Effects of e-marketing and social media marketing on e-commerce shopping decisions. Jurnal Manajemen Indonesia, 20(1), 76-82.
Priansa, D. J., & Suryawardani, B. (2020). Effects of e-marketing and social media marketing on e-commerce shopping decisions. Jurnal Manajemen Indonesia, 20(1),, 76-82.
Priansa, D. J., & Suryawardani, B. (2020). Effects of e-marketing and social media marketing on e-commerce shopping decisions. Jurnal Manajemen Indonesia, 20(1), 76-82. doi: https://doi.org/10.1017/dmp.2020.204
Priansa, D. J., & Suryawardani, B. (2020). Effects of e-marketing and social media marketing on e-commerce shopping decisions. Jurnal Manajemen Indonesia, 20(1), 76-82.
Priansa, D. J., & Suryawardani, B. (2020). Effects of E-marketing and social media marketing on E-commerce shopping decisions. Jurnal Manajemen Indonesia, 20(1), 76-82.
Rapp, A., Beitelspacher, L. S., Grewal, D., & Hugh. (2013). Understanding social media effects across seller, retailer, and consumer interactions. Journal of the Academy of Marketing Science, 41(5),, 547-566.
Singh, M., & Singh, G. (2018). Impact of social media on e-commerce. International Journal of Engineering & Technology, 7(2.30), 21-26.
Suryani, W., & Margery, E. (2020). The influence of social media advertising, e-marketing and product quality on the process of purchasing nature cosmetics. International Journal of Chemistry and Chemical Engineering Systems, 5.
Thomkaew, J., Homhual, P., Chairat, S., & Khumhaeng, S. (2018, September). Social media with e-marketing channels of new entrepreneurs. In AIP Conference Proceedings (pp. (Vol. 2016, No. 1, p. 020147)). AIP Publishing LLC.
Thompson, S. K. (2012). sampling. (éd. Third Edition). Hoboken: WILEY.
Trainor, k. j., Rapp, A., Beitelspacher, L. S., & Schillewaert, N. (2011). Integrating information technology and marketing: An examination of the drivers and outcomes of e-Marketing capability. Industrial marketing management, 40(1), 162-174.
Veil, S. R., Buehner, T., & Palenchar, M. J. (2011). A work‐in‐process literature review: Incorporating social media in risk and crisis communication. Journal of contingencies and crisis management, 19(2), 110-122. doi:https://doi.org/10.1111/j.1468-5973.2011.00639.x
Von Muhlen, M., & Ohno-Machado, L. (2012). . Reviewing social media use by clinicians. Journal of the American Medical Informatics Association, 19(5),, 777-781.
Xiang, Z., & Gretzel, U. (2009). Role of social media in online travel information search. . Tourism Management,31(2),, 179–188.
Yoon, S. J. (2002). The antecedents and consequences of trust in online-purchase decisions. Journal of interactive marketing, 16(2), 47-63.
Zulqurnain, A. L., Shabbir, M. A., & Rauf, M. (2016). To assess the impact of social media marketing on consumer perception. International Journal of Academic Research in Accounting Finance and Management Sciences, 6(3), 69-77.
Published
How to Cite
Issue
Section
Copyright (c) 2024 Bilal Louail, Djamel Benarous, Fawzi Chahdi

This work is licensed under a Creative Commons Attribution 4.0 International License.
Allows users to: distribute and copy the article; create extracts, abstracts, and other revised versions, adaptations or derivative works of or from an article (such as a translation); include in a collective work (such as an anthology); and text or data mine the article. These uses are permitted even for commercial purposes, provided the user: gives appropriate credit to the author(s) (with a link to the formal publication through the relevant URL ID); includes a link to the license; indicates if changes were made; and does not represent the author(s) as endorsing the adaptation of the article or modify the article in such a way as to damage the authors' honor or reputation. CC BY



