Thrive in trying times: Does inclusive leadership foster thriving at work among hotel industry employees?
Keywords:
Inclusive leadership, Thriving at work, Psychological safety, hotel industry, AssamAbstract
The rampant age of uncertainty has confronted hotel industry with unprecedented difficulties. In challenging times, leadership acts as a critical determinant in navigating uncertainty and developing atmosphere where staffs understanding a feeling of belongingness leading to constructive learning and vitality by individuals resulting in accomplishment of organizational goals. It therefore necessitates the purpose and effectiveness of Inclusive leadership whereby leaders actively exhibits accessibility, availability and openness and motivates employees to share their opinions at workplace. Such an atmosphere helps in establishing a supportive relationship with staff members to encourage in bringing out beneficial outcomes for the organizations amid crisis. A great deal of research has seen a deep association between inclusive leadership and the way it paves the way for thriving at work; however, these studies have been confined to a limited extent. Due to dearth of study from organizational level which is in nascent phase, the researcher aims to expand the field of study. Data were collected from 308 hotel employees from Guwahati (Assam). The structural equation modelling and mediation examination were used to evaluate the hypothesized model. The research revealed a encouraging linkage between inclusive leadership and thriving at work. Psychological safety was found to act as a significant mediator involving Inclusive leadership and thriving at work relationship. Thus, the study will deepen our understanding in promoting leaders to form positive and psychologically safe surrounding in which individuals at workplace is freely voice their views which will enable in building a cordial relationships among members within the organization leading to positive outcomes.
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