The hidden drivers of organizational performance: A case study of NAFTAL GPL Tiaret
Keywords:
Motivation, organizational performance, material incentives, moral incentivesAbstract
This study aims to explore the impact of both material and moral incentives on the organizational performance of the company NAFTAL, located in the wilaya of Tiaret. Using a questionnaire consisting of 26 questions distributed to 40 employees, the collected data were analyzed using SPSS28 software. The results indicate that financial incentives, such as bonuses, significantly enhance productivity and collective outcomes. At the same time, moral incentives such as recognition, appreciation, and opportunities for personal development strengthen employee engagement and foster a sustainable performance dynamic. The study highlights a statistically significant relationship between incentives (both material and moral) and organizational performance, demonstrating that employee motivation is a critical strategic lever. It further emphasizes that an organization’s performance relies as much on effective human resource management as it does on technical or financial resources. In conclusion, the research confirms that a balanced approach combining financial rewards with moral recognition can significantly improve an organization’s overall performance.
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